About This Architecture

Telco Enterprise Application Stack integrates presentation, customer engagement, BSS/OSS core, network management, and data analytics layers into a unified architecture. Data flows from end users through CDN and API Gateway into Salesforce CRM and NetCracker order management, then to Oracle billing, inventory provisioning, and assurance systems, with network operations managed via IQGeo NMS and ESRI ArcGIS. This architecture demonstrates how telecom operators consolidate customer-facing, billing, provisioning, and network intelligence into a single enterprise platform. Fork this diagram on Diagrams.so to customize for your carrier's specific vendor stack, compliance requirements, or regional deployments. The design separates concerns across five layers—presentation, engagement, core BSS/OSS, network management, and analytics—enabling independent scaling and vendor selection.

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What does a complete telecom enterprise application stack look like with BSS, OSS, and network management layers?

This diagram shows a five-layer telco architecture: Presentation (Mobile App, CDN, WAF, API Gateway), Customer Engagement (Salesforce CRM, NetCracker Order Mgmt), BSS/OSS Core (Oracle BRM billing, NetCracker provisioning and inventory), Network Management (IQGeo NMS, ESRI ArcGIS, NFV/SDN), and Data/Analytics (Oracle Exadata, Data Lake, Kafka streaming, ML/AI). It demonstrates how carriers integrat