About This Architecture

SAP BTP Customer Data Integration Architecture unifies customer and account data from Salesforce CRM, SAP S/4HANA Cloud, and non-SAP systems through a centralized integration hub. Data flows via Cloud Integration iFlows, Open Connectors, and Event Mesh into SAP HANA Cloud as a unified data layer, with API Management enforcing policies and rate limiting for secure access. SAP Build Process Automation orchestrates account approval workflows, while SAP Analytics Cloud delivers real-time customer insights dashboards. This architecture demonstrates how to break data silos across heterogeneous systems while maintaining governance, security, and scalability on SAP BTP. Fork this diagram to customize connectors, add additional data sources, or adjust iFlow mappings for your specific integration scenarios. Identity Authentication Service provides SSO and OAuth 2.0 security across all integration touchpoints.

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How do I integrate customer data from Salesforce and SAP S/4HANA Cloud using SAP BTP?

This diagram shows a complete SAP BTP integration architecture where Salesforce CRM and SAP S/4HANA Cloud connect via Cloud Integration iFlows and Open Connectors to a unified SAP HANA Cloud data layer. Event Mesh enables asynchronous routing to SAP Build Process Automation for workflows, while API Management enforces security policies and rate limiting across all integration endpoints.