Microsoft Agent 365 - Dual AI Agent Architecture

GENERALArchitectureadvanced
Microsoft Agent 365 - Dual AI Agent Architecture — GENERAL architecture diagram

About This Architecture

Dual AI agent architecture on Azure combining an HR Assistant and IT Helpdesk agent, each powered by Azure OpenAI GPT-4o and integrated through Azure Logic Apps orchestration. Users authenticate via Entra ID and route through Azure WAF, API Management, and CDN/Front Door to reach the Agent Orchestrator, which dispatches requests to specialized Azure Functions. Each agent accesses external tools—Graph API for HR data and ServiceNow API for IT tickets—while maintaining conversation history in Cosmos DB, knowledge vectors in Azure AI Search, and secrets in Key Vault. This architecture demonstrates enterprise-grade multi-agent patterns with security, observability via Azure Monitor, and scalable serverless compute across isolated subnets within a single Azure subscription.

People also ask

How do I design a multi-agent AI system on Azure with specialized agents and enterprise data integration?

This diagram shows a production-grade dual-agent architecture using Azure Logic Apps to orchestrate an HR Assistant and IT Helpdesk agent, each powered by Azure OpenAI GPT-4o. Agents access external APIs (Graph API, ServiceNow), maintain conversation history in Cosmos DB, and leverage Azure AI Search for vector-based knowledge retrieval, all secured by Entra ID and Azure WAF.

AzureAI agentsLogic AppsAzure OpenAIserverlessenterprise architecture
Domain:
Cloud Azure
Audience:
Azure solutions architects designing multi-agent AI systems

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About This Architecture

Dual AI agent architecture on Azure combining an HR Assistant and IT Helpdesk agent, each powered by Azure OpenAI GPT-4o and integrated through Azure Logic Apps orchestration. Users authenticate via Entra ID and route through Azure WAF, API Management, and CDN/Front Door to reach the Agent Orchestrator, which dispatches requests to specialized Azure Functions. Each agent accesses external tools—Graph API for HR data and ServiceNow API for IT tickets—while maintaining conversation history in Cosmos DB, knowledge vectors in Azure AI Search, and secrets in Key Vault. This architecture demonstrates enterprise-grade multi-agent patterns with security, observability via Azure Monitor, and scalable serverless compute across isolated subnets within a single Azure subscription.

People also ask

How do I design a multi-agent AI system on Azure with specialized agents and enterprise data integration?

This diagram shows a production-grade dual-agent architecture using Azure Logic Apps to orchestrate an HR Assistant and IT Helpdesk agent, each powered by Azure OpenAI GPT-4o. Agents access external APIs (Graph API, ServiceNow), maintain conversation history in Cosmos DB, and leverage Azure AI Search for vector-based knowledge retrieval, all secured by Entra ID and Azure WAF.

Microsoft Agent 365 - Dual AI Agent Architecture

AutoadvancedAzureAI agentsLogic AppsAzure OpenAIserverlessenterprise architecture
Domain: Cloud AzureAudience: Azure solutions architects designing multi-agent AI systems
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Created by

May 4, 2026

Updated

May 4, 2026 at 4:03 PM

Type

architecture

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