About This Architecture
Multi-stage maintenance request workflow with four sequential approval phases: requestor submission, direct manager review with optional bypass, maintenance department head validation, and final administration confirmation. The process routes requests through decision gates at each phase, with rejection paths that close tickets and approval paths that advance to the next stage. This structured workflow ensures proper authorization hierarchy and documentation of maintenance work completion. Fork this diagram on Diagrams.so to customize approval roles, add SLA timers, or integrate with your ticketing system. The conditional manager review gate demonstrates flexible approval chains common in enterprise maintenance operations.