About This Architecture

GourmetExpress e-commerce platform orchestrates interactions between customers, administrators, logistics partners, and payment systems through a unified use case model. Customers search products, manage carts and addresses, confirm orders, and track shipments, while administrators govern inventory, categories, and promotions. The payment system processes transactions, logistics updates order status, and both actors handle returns and cancellations through shared state management. This architecture demonstrates role-based access control and separation of concerns across customer-facing, administrative, and operational workflows. Fork this diagram on Diagrams.so to customize actor roles, add new use cases like wishlists or subscriptions, or export as .drawio for integration into your product specification documents.

People also ask

How should I structure use cases for an e-commerce platform with multiple actors like customers, admins, and logistics partners?

The GourmetExpress diagram models four primary actors—Cliente (customer), Administrador (admin), Logística (logistics), and Sistema de Pago (payment system)—each with distinct responsibilities. Customers perform shopping workflows (search, cart, checkout, order tracking), admins manage catalog and promotions, logistics updates shipment status, and the payment system handles transactions. This sepa