Bank announcement and change impact assessment workflow coordinating customer notifications, technical evaluation, and development tasks across OPS, TSS, PO, Tech TL, and BA teams. The process begins when a customer submits an announcement, triggering Jira ticket creation and status checks to determine if the change has already been registered or evaluated. Based on impact assessment and whether actions are needed, the workflow routes to either support ticket updates, BA assignment, or development task creation, with Redmine used for internal tracking and Slack for team communication. This multi-stage approval and coordination pattern ensures no customer-impacting changes slip through without proper technical review, business analysis, and stakeholder notification. Fork this diagram on Diagrams.so to customize team roles, SLA timelines, or ticket system integrations for your organization's change management process.