Enterprise-grade incident management platform spanning two Azure availability zones with integrated ingestion, API orchestration, and real-time alerting across Event Hubs, Service Bus, and Event Grid. Data flows from monitoring agents through Azure Front Door and API Management into AKS clusters, Function Apps, and App Services, with failover replicas in Zone 2 ensuring high availability. Azure SQL, Cosmos DB, and Data Lake Storage provide multi-region persistence, while Key Vault, Managed Identity, and NSGs enforce zero-trust security across dedicated subnets. This architecture demonstrates best practices for resilient incident response: geographic redundancy, automated escalation via Logic Apps and Bot Service, AI-driven root cause analysis with Azure OpenAI, and comprehensive observability through Azure Monitor, Sentinel, and Log Analytics. Fork and customize this diagram on Diagrams.so to adapt incident workflows, add compliance controls, or integrate custom runbooks. Consider adding Azure Policy guardrails and cost optimization via Reserved Instances for production deployments.