Status & SLA

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Live status

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Reliability behavior you can rely on

• Fail-closed billing. If a dependency is unavailable, a billable call returns a 503 rather than silently running for free, so you are never charged for an incomplete result. Retry with backoff.
• Idempotent creates. Retries with the same Idempotency-Key do not duplicate work or double-charge.
• Instant revocation. A revoked key stops working immediately.

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Retries and timeouts

• Retry 429 and 5xx with exponential backoff (see Errors).
• Generation and edits are AI-backed and can take several seconds. Set a generous client timeout. The SDKs and MCP server default to 450 seconds, which sits deliberately above the server-side limits so a slow generation is never abandoned by the client while the server is still working on it.